Cisco Systems, Inc. (NASDAQ:CSCO) had 'forced' its cloud service called 'Cisco Connect Cloud' on the users of its LinkSys devices, earlier this week. The update was of a essential, and the customer had to download and install it, or else be stuck with a non-functioning device. The troubles with this default update were:
- After installing the automatic firmware update, the useful router management tools available in a Web browser became unavailable.
- In order to access these handy tools, customers had to sign up for Cisco’s cloud service. If they didnt they would...


